Take the advice of a good friend of mine, a Long Islander named Don. “Think about your BEST friend. Picture that person in your mind’s eye. Now, with that person in mind, think about WHY you regard them as your best friend.” Specifically, what is it about them that lead you to feel the way about them that you do? Go ahead and take a minute or two.
- Being too judgmental.
- Explaining too early or too often.
- Sounding or appearing challenging, hostile or insincere.
Jack Cullen is a co-founder of CRKInteractive, a US-based provider of cutting-edge performance development programs for over 20 years. Northbound Learning has an exclusive Canadian partnership with CRK.